Customer Service

Top 12 alternatives to Zowie

AI customer service agents that resolve tickets, process refunds, and track orders end-to-end. Here are 12 other customer service tools — ranked by rating, review volume, and how well they overlap with your existing stack.

Compare Zowie side by side Visit Zowie

The tool you're comparing

New this month

Zowie

AI customer service agents that resolve tickets, process refunds, and track orders end-to-end

4.5(780)

Contact for pricing

12 alternatives

Zendesk

AI-powered customer service and support platform

4.4(7,800)

From $19/agent/mo

Intercom

AI-first customer service platform

4.5(5,200)

From $39/mo

Sierra AI

Conversational AI agents for customer experience

4.6(1,800)

Custom pricing

Assembled

AI workforce management for modern support teams

4.5(2,300)

Custom pricing

Ada

AI-powered customer service automation platform

4.6(1,200)

Custom pricing

Freshdesk

AI customer support with Freddy AI

4.4(4,600)

Free / from $15/agent/mo

Decagon

Enterprise AI agents that resolve support tickets autonomously

4.5(1,400)

Custom pricing

Gorgias

AI customer support helpdesk for e-commerce

4.6(2,800)

From $10/mo

New this month

Cognigy

Enterprise-grade conversational AI for contact centres — Gartner Magic Quadrant Leader

4.6(2,800)

Enterprise pricing (custom)

Lang.ai

AI-powered customer experience intelligence platform

4.4(1,700)

From $500/mo

Gladly

AI-powered customer service for personalized experiences

4.6(640)

From $180/hero/mo

Tidio

AI chatbots and live chat for customer support

4.6(2,400)

Free / from $29/mo

How we ranked these

Alternatives are scored on a blend of average rating, review volume, integration overlap with Zowie, and editorial verification. We exclude apps from other categories so you only see real like-for-like options. All listings are independent — no tool pays to appear here.