About
Gladly is a customer service platform centered around people, not tickets. Its AI Sidekick handles routine inquiries while giving agents a complete customer history across all channels. Trusted by brands like Ralph Lauren, Warby Parker, and Crate & Barrel.
Key Features
AI Sidekick for automation
Person-centric customer view
All-channel communication
Self-service with AI
Payments processing
Task management
Integrations
ShopifySalesforceMagentoKlaviyoAttentive
Reviews
No reviews yet. Be the first to share your experience.
From $180/hero/mo
enterprise plan
CategoryCustomer Service
Pricingenterprise
Rating4.6/5
Reviews640
StatusVerified
More in Customer Service
View allKustomer
AI-native customer service CRM platform
4.4enterprise
Gorgias
AI customer support helpdesk for e-commerce
4.6paid
Ada
AI-powered customer service automation platform
4.6enterprise
Freshdesk
AI customer support with Freddy AI
4.4freemium
Zendesk
AI-powered customer service and support platform
4.4paid
Yuma AI
AI agent for e-commerce customer support
4.5paid