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Assembled

AI workforce management for modern support teams

4.5(2,300 reviews)
Customer Service

About

Assembled uses AI to forecast support demand, optimise agent schedules, and manage real-time operations. Helps customer service leaders ensure the right agents are available at the right time with the right skills.

Key Features

AI demand forecasting
Agent scheduling
Real-time operations
Performance analytics
Multi-channel support
Capacity planning

Integrations

ZendeskSalesforceIntercomKustomerSlack

Reviews

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Custom pricing
enterprise plan
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CategoryCustomer Service
Pricingenterprise
Rating4.5/5
Reviews2,300
StatusVerified