About
Zendesk provides a complete customer service solution with AI at its core. Its AI agents handle common requests, AI assists human agents with suggestions, and intelligent routing ensures tickets reach the right team. Used by 100,000+ businesses worldwide.
Key Features
AI agents and bots
AI-assisted agent workspace
Intelligent ticket routing
Help center with AI
Analytics and reporting
Multi-channel ticketing
Integrations
SalesforceSlackShopifyJiraMicrosoft Teams
Reviews
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From $19/agent/mo
paid plan
CategoryCustomer Service
Pricingpaid
Rating4.4/5
Reviews7,800
StatusVerified
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