About
Freshdesk by Freshworks offers an intuitive helpdesk with Freddy AI capabilities. Freddy suggests solutions, auto-categorises tickets, and powers chatbots for self-service. A cost-effective solution for growing support teams.
Key Features
Freddy AI assistant
Ticket auto-categorisation
AI chatbot builder
Knowledge base with AI
Team collaboration
SLA management
Integrations
SlackMicrosoft TeamsShopifySalesforceWhatsApp
Reviews
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Free / from $15/agent/mo
freemium plan
CategoryCustomer Service
Pricingfreemium
Rating4.4/5
Reviews4,600
StatusVerified
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