About
Lang.ai automatically categorises and analyses customer support conversations to uncover trends, pain points, and opportunities. Provides granular tagging that goes beyond simple sentiment analysis to give CX leaders actionable insights.
Key Features
Automated conversation tagging
Trend analysis
Root cause detection
Custom taxonomy builder
Real-time alerting
Executive dashboards
Integrations
ZendeskIntercomSalesforceFreshdeskSlack
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From $500/mo
paid plan
CategoryCustomer Service
Pricingpaid
Rating4.4/5
Reviews1,700
StatusVerified
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