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Kustomer

AI-native customer service CRM platform

4.4(780 reviews)
Customer Service

About

Kustomer provides an AI-native customer service CRM that gives agents a complete view of every customer. AI features include intelligent routing, suggested responses, sentiment analysis, and automated workflows. Recently enhanced with KIQ AI capabilities.

Key Features

KIQ AI assistance
Customer timeline view
Intelligent routing
AI suggested responses
Sentiment analysis
Workflow automation

Integrations

ShopifySlackSalesforceTwilioFacebook

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From $89/user/mo
enterprise plan
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CategoryCustomer Service
Pricingenterprise
Rating4.4/5
Reviews780
StatusVerified