DigitalbyDefault.aiAI Apps Marketplace
All Apps/Sales & CRM/Agentforce
Agentforce logo

Agentforce

Salesforce's autonomous AI agent platform for sales, service, and ops

4.4(980 reviews)
Sales & CRM

About

Agentforce is Salesforce's autonomous agent platform — distinct from Einstein — that deploys AI agents to handle tier-1 support, routine sales follow-ups, and operational tasks without human intervention. By 2025, customers were automating 85% of tier-1 support interactions and 60% of standard sales follow-ups. Agentforce agents operate across Salesforce clouds and can hand off to human agents seamlessly when escalation is needed. The v3.0 release adds multi-agent orchestration, letting agents collaborate on complex multi-step tasks.

Key Features

Autonomous agents handle 85% of tier-1 support
Multi-agent orchestration for complex workflows
Seamless hand-off to human agents when needed
Native integration across all Salesforce clouds
Pre-built agent templates for sales, service, and HR
Atlas reasoning engine with real-time data grounding

Integrations

Salesforce CRMSlackMuleSoftTableauData Cloud

Reviews

No reviews yet. Be the first to share your experience.

From $2/conversation
enterprise plan
Visit WebsiteNeed help implementing?Compare with other apps
CategorySales & CRM
Pricingenterprise
Rating4.4/5
Reviews980
StatusVerified

More in Sales & CRM

Gong
Gong

Revenue intelligence platform powered by AI

4.7enterprise
Salesforce Einstein
Salesforce Einstein

AI-powered CRM intelligence built into Salesforce

4.5enterprise
Amplemarket
Amplemarket

AI-powered sales engagement and prospecting platform

4.5enterprise
Clay
Clay

AI data enrichment and automated outbound

4.7paid
Clearbit
Clearbit

AI-powered B2B data enrichment and intelligence

4.4freemium
Attio
Attio

Next-generation CRM with AI-powered relationship intelligence

4.7freemium