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Decagon

Enterprise AI agents that resolve support tickets autonomously

4.5(1,400 reviews)
Customer Service

About

Decagon builds AI customer support agents that go beyond simple chatbots. Their agents can take actions like processing refunds, updating accounts, and troubleshooting issues autonomously while maintaining a natural conversation flow.

Key Features

Autonomous ticket resolution
Action-taking AI agents
Knowledge base learning
Handoff to human agents
Multi-language support
Custom workflows

Integrations

ZendeskSalesforceIntercomSlackJira

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Custom pricing
enterprise plan
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CategoryCustomer Service
Pricingenterprise
Rating4.5/5
Reviews1,400
StatusVerified