All Apps/AI Agents/Sana

Sana

Name: Sana
Rating: 4.6 (910 reviews)

AI knowledge discovery and work-automation platform with no-code agents

4.6(910 reviews)

AI Agents

Quick buyer guide

Is Sana right for you?

Use this section to decide whether Sana belongs on your shortlist before you visit the vendor, request a demo, or start implementation planning.

Best for

Teams evaluating ai agents tools for a real business workflow.
Users who need ai knowledge discovery and work-automation platform with no-code agents.
Businesses that already use or can connect Workday, Slack, Google Workspace.

Not ideal if

Small teams that need transparent, low-cost, self-serve pricing.
Teams without a clear use case, owner, or success metric for the tool.
Businesses that cannot yet review data, privacy, permissions, and approval requirements.

Common use cases

Automate multi-step workflows that cross tools, teams, or data sources.

Research, summarise, draft, and execute recurring operational tasks.

Coordinate work across CRMs, helpdesks, documents, inboxes, and internal systems.

Give staff an AI assistant for repeatable knowledge work and process follow-up.

Implementation effort

High

Sana is likely to need stakeholder alignment, workflow design, integrations, testing, and rollout planning before it is used in production.

Pricing clarity

Expect custom pricing based on users, usage, integrations, support level, and contract scope. Ask for a clear pilot price and rollout assumptions.

Digital by Default verdict

Sana is worth considering if you need ai agents capability and the core features match a real workflow. Treat it as a high-effort adoption: shortlist it, compare alternatives, and test it on a small but realistic process before wider rollout.

Questions to ask before buying

1Which actions can the agent take, and which actions require human approval?
2Which tools, documents, CRMs, inboxes, or databases can it safely access?
3How are permissions, audit logs, data retention, and error handling managed?
4Can you start with one narrow workflow before expanding to wider automation?
5What happens when the agent is uncertain or a task fails?

Need an implementation view?

Get help choosing or implementing Sana

Digital by Default can help compare alternatives, map the workflow, check data/privacy considerations, and plan a safe rollout.

Book a discovery call

About

Sana is an AI-native platform for enterprise knowledge discovery and work automation, now part of Workday after a $1.1bn acquisition. Its flagship products, Sana Agents and Sana Learn, have served over a million users across hundreds of enterprises. With a no-code agent builder, teams create AI agents that search across connected systems with cited answers, take actions, generate documents and dashboards, and proactively automate repetitive work. The Sana for Workday interface brings HR and finance data directly into the agent, and a self-service agent ships with 300+ skills for common HR and finance tasks. Sana Learn adds AI-native course generation and personalised tutoring, making Sana a single surface for finding knowledge and getting work done.