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Klaviyo

AI-powered B2C CRM — autonomous email, SMS, and WhatsApp marketing agents

4.7(12,400 reviews)

Marketing & Content

About

Klaviyo is the dominant B2C CRM and marketing automation platform for ecommerce, now fully transformed by its K:AI agent suite launched in 2026. Composer builds complete launch-ready campaigns and flows from a single plain-English prompt — audience segmentation, copy, and channel sequencing included. Customer Agent handles email, WhatsApp, and SMS support with retail-native skills: order edits, returns, subscription changes, and loyalty lookups, all out of the box. With 75+ new features in its 2026 Spring release and used by 130,000+ brands including Glossier and Chubbies, Klaviyo is the marketing AI stack for consumer brands.

Key Features

Composer agent builds full campaigns from a single prompt

Customer Agent handles email, SMS, and WhatsApp support

Out-of-box retail skills: returns, order edits, loyalty lookups

Predictive analytics for CLV, churn risk, and next purchase

130K+ brand integrations with Shopify, WooCommerce, and more

75+ new AI features in Spring 2026 release

Integrations

ShopifyWooCommerceMagentoSalesforceAttentiveRechargeGorgias

Reviews

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Free / from $20/mo

freemium plan

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CategoryMarketing & Content

Pricingfreemium

Rating4.7/5

Reviews12,400

StatusVerified

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