About
Help Scout provides a human-centric help desk with AI features that assist agents. AI summarises conversations, suggests replies, drafts responses, and auto-tags tickets. Known for its simplicity and focus on delivering delightful customer experiences.
Key Features
AI conversation summaries
AI draft responses
Shared inbox
Knowledge base
Beacon chat widget
Customer satisfaction surveys
Integrations
SlackHubSpotShopifyZapierJira
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From $20/user/mo
paid plan
CategoryCustomer Service
Pricingpaid
Rating4.6/5
Reviews1,900
StatusVerified
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