All Apps/Security & Compliance/Onfido

Onfido

Name: Onfido
Rating: 4.6 (2600 reviews)

AI identity verification trusted by 2,500+ document types

4.6(2,600 reviews)

Security & Compliance

Quick buyer guide

Is Onfido right for you?

Use this section to decide whether Onfido belongs on your shortlist before you visit the vendor, request a demo, or start implementation planning.

Best for

Teams evaluating security & compliance tools for a real business workflow.
Users who need ai identity verification trusted by 2,500+ document types.
Businesses that already use or can connect Salesforce, Okta, Auth0.

Not ideal if

Small teams that need transparent, low-cost, self-serve pricing.
Teams without a clear use case, owner, or success metric for the tool.
Businesses that cannot yet review data, privacy, permissions, and approval requirements.

Common use cases

Monitor risks, threats, compliance gaps, access, and suspicious activity.

Automate security reviews, policy checks, evidence collection, and alerts.

Help teams respond faster to incidents and audit requirements.

Reduce manual review across security and governance workflows.

Implementation effort

High

Onfido is likely to need stakeholder alignment, workflow design, integrations, testing, and rollout planning before it is used in production.

Pricing clarity

Expect custom pricing based on users, usage, integrations, support level, and contract scope. Ask for a clear pilot price and rollout assumptions.

Digital by Default verdict

Onfido is worth considering if you need security & compliance capability and the core features match a real workflow. Treat it as a high-effort adoption: shortlist it, compare alternatives, and test it on a small but realistic process before wider rollout.

Questions to ask before buying

1Which integrations are included, and which require extra setup or paid plans?
2How does pricing change with users, usage, data volume, or support level?
3What onboarding, migration, and support are included?
4How is your business data stored, secured, and used by the vendor?
5Can you test the tool on a small real workflow before rolling it out widely?

Need an implementation view?

Get help choosing or implementing Onfido

Digital by Default can help compare alternatives, map the workflow, check data/privacy considerations, and plan a safe rollout.

Book a discovery call

About

Onfido is an AI-powered identity verification platform supporting 2,500+ document types across 195 countries, with a 98.7% fraudulent application detection rate. Acquired by Entrust in 2024 for $650 million, it provides biometric verification, document authentication, and AML/PEP screening for banks, fintechs, and regulated industries.